SHIPPING & RETURNS

TRANSPORT AND DELIVERY

The delivery time may vary according to the destination of the products, chosen service and availability of the selected products.

If a particular product selected by the customer is not available at the time of order, the vendor has no obligation to supply the product in question, but shall notify the customer promptly of such circumstance. If only a part of the products indicated in the order are available, ECO ELETTROCOMPONENTI SRL will contact the customers to ask whether they intend to cancel the order or if they prefer to receive only the products available; in this case, the customers will be charged only the amount for the goods received.

In any case, the vendor will notify the delivery time, and shall not respond to any claims over delays in delivery. ECO ELETTROCOMPONENTI SRL shall not be liable for delays caused by incorrect notification of addresses or other information necessary for product delivery.

For all orders made via the website, ECO ELETTROCOMPONENTI SRL  issues an invoice for the goods shipped, sent by e-mail or by post to the person placing the order, pursuant to Italian Presidential Decree 445/2000 and Legislative Decree 52/2004. Invoices will be issued according to the information provided by the customer at the time of order. No variations to invoices are possible after issue.

Delivery costs will be charged to the Customer and are clearly indicated on the website. The amount depends on the total amount of each order, the weight and volume of the goods.

The goods may be delivered by express courier or other services, depending on the type of order.

RETURNS

All returns, beyond the terms laid down for the right of withdrawal, must be explicitly authorised in writing by ECO ELETTROCOMPONENTI SRL. Only having received the materials will it be possible to perform an assessment of the value of the goods and any credits for future supplies. Returns will not be authorised beyond two months after the date of sale.